Privacy policy

Privacy Policy

Last updated: 14 May 2026

Perfumoi is operated by Survival Enterprise LTD. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or place an order.

1. Information we collect

We may collect:

●     name

●     billing and delivery address

●     email address

●     phone number

●     order details

●     payment-related transaction information

●     communications sent to customer support

●     website usage information such as pages visited and device/browser data

2. How we use information

We use personal information to:

●     process and fulfil orders

●     provide customer support

●     send order and delivery updates

●     manage returns and refunds

●     improve website performance and customer experience

●     prevent fraud and abuse

●     comply with legal and tax obligations

3. Marketing

If you choose to receive marketing communications, we may send updates about products, promotions, or store news. You can unsubscribe at any time.

4. Payment processing

Payments are processed through secure payment providers. We do not store full card details on our servers.

5. Sharing information

We may share necessary information with service providers involved in payment processing, website hosting, delivery, analytics, or fraud prevention. We do not sell personal data.

6. Data retention

We retain information for as long as necessary for order fulfilment, support, legal compliance, fraud prevention, and record-keeping.

7. Your rights

Subject to applicable law, you may have rights to request access to, correction of, or deletion of your personal information.

8. Contact

For privacy-related enquiries, contact hello@perfumoi.co.uk.